Refunds:
At ColliEHuds Creative Corner, we strive to provide high-quality jewelry and excellent customer service. Please review our return policy below:
1. No Monetary Refunds:
We do not offer monetary refunds for any reason. Instead, we are happy to provide alternative solutions such as store credit or product exchanges.
2. Store Credit and Exchanges:
If you are unsatisfied with your purchase, you may return the item within 30 days of delivery for store credit or an exchange. Items must be unused, in their original packaging, and in the same condition you received them.
3. Non-Returnable Items:
Certain items, such as custom or personalized orders, are not eligible for return, exchange, or store credit.
4. Return Process:
To initiate a return or exchange, please get in touch with our customer service team at Team@colliehudscreativecorner.com with your order number and a brief description of your issue. We will guide you through the process.
5. Return Shipping:
Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Thank you for shopping with us! If you have any questions or need assistance, please don't hesitate to contact us.
